Last updated August 14, 2026
This privacy notice for Bloom Balloon LLC (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at sales@bloomballoon.com.
What personal information do we process? We process personal information you provide when you request a quote or contact us — such as your name, phone number, email address, event date, event location, and budget range — plus limited technical data collected automatically.
Do we process any sensitive personal information? No. We do not collect or process sensitive personal information.
Do we receive any information from third parties? We may receive limited information from social media platforms when you contact us through them (for example, Instagram or Facebook Messenger).
How do we process your information? To provide our decoration services, respond to inquiries, manage bookings, send administrative information, market our services, and comply with law.
In what situations and with which parties do we share personal information? We share information with service providers that help us run our business (website hosting, CRM, messaging, analytics, and advertising platforms). We do not sell your personal information for money. Our use of advertising cookies (such as the Meta Pixel) may be considered “sharing” under California law — you can opt out as described below.
How do we keep your information safe? We have organizational and technical processes in place to protect your personal information. However, no electronic transmission or storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you live, you may have rights to access, correct, or delete your personal information, and to opt out of targeted advertising.
How do you exercise your rights? Contact us at sales@bloomballoon.com or use our data subject request form https://app.termly.io/notify/31a88bc2-c697-434d-a35f-fd368cd97c7b.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you request a quote, express an interest in our products and Services, or otherwise contact us.
Personal Information Provided by You. The personal information we collect may include the following:
Sensitive Information. We do not process sensitive personal information.
Payment Data. We do not collect payment card data through our website. Payments are arranged directly with you (for example, via Zelle), and any payment information is handled by the payment provider, not stored by us.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, general location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics, reporting, and advertising purposes.
Like many businesses, we also collect information through cookies and similar technologies. See Section 4 below.
The information we collect includes:
In Short: We may receive limited information about you from social media platforms and referral sources.
If you contact us through Instagram, Facebook, Messenger, or Telegram, we receive the information you share through those platforms (such as your profile name and message contents). We may also receive basic analytics and advertising performance data from Google and Meta in connection with our marketing campaigns.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
In Short: We share information with service providers who help us operate our business, and in the specific situations described below. We do not sell your personal information for money.
We may share your personal information with the following categories of third parties (“service providers”) who perform services on our behalf:
We may also share your personal information in the following situations:
“Sale” and “Sharing” under California law. We do not sell personal information in exchange for money. However, our use of advertising cookies and pixels (such as the Meta Pixel) may constitute “sharing” of personal information for cross-context behavioral advertising under the California Consumer Privacy Act (CCPA) as amended by the CPRA. You have the right to opt out of this sharing — see Section 10.
In Short: Yes. We use cookies and similar tracking technologies to operate our website, analyze traffic, and deliver advertising.
We and our third-party providers use cookies, pixels, and similar tracking technologies (like web beacons) to collect and store information. Specifically, our website uses:
How to refuse cookies. You can set your browser to remove or reject cookies. You can also opt out of interest-based advertising:
California residents may also opt out of “sharing” for targeted advertising as described in Section 10.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account (if any) and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at sales@bloomballoon.com.
In Short: You may review, change, or terminate your data with us at any time, depending on your location.
Depending on your state of residence, you may have the right to (i) request access to and obtain a copy of your personal information, (ii) request correction or deletion of your personal information, (iii) opt out of the sharing of your personal information for targeted advertising, and (iv) not be discriminated against for exercising these rights.
Opting out of marketing communications. You can unsubscribe from our marketing communications at any time by replying “STOP” to text messages, clicking “unsubscribe” in emails, or contacting us at sales@bloomballoon.com. You will still receive service-related messages necessary for the administration of your booking.
To exercise any of your rights, contact us at sales@bloomballoon.com or submit a data subject access request via our form: https://app.termly.io/notify/31a88bc2-c697-434d-a35f-fd368cd97c7b. We will consider and act upon any request in accordance with applicable data protection laws.
Most web browsers and some mobile operating systems and applications include a Do-Not-Track (“DNT”) feature or setting. No uniform technology standard for recognizing and implementing DNT signals has been finalized, and as such we do not currently respond to DNT browser signals. However, we do recognize opt-out preference signals such as the Global Privacy Control (GPC) where required by California law — see Section 10.
In Short: Yes, California residents have specific rights regarding their personal information.
The California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, “CCPA”), provides California residents with specific rights, including the right to:
Categories of personal information we collect. In the preceding twelve (12) months we have collected the categories of personal information described in Section 1: identifiers (name, phone, email, IP address), commercial information (event bookings and inquiries), internet activity (site usage via cookies), and general location (event venue address you provide; city-level location from IP).
“Sharing” for targeted advertising. As described in Sections 3 and 4, our use of advertising pixels (Meta Pixel, Google advertising tags) may constitute “sharing” under the CCPA. We do not sell personal information for money, and we do not knowingly sell or share the personal information of consumers under 16 years of age.
How to opt out of sharing. You may opt out of sharing for targeted advertising by:
How to exercise your rights. Submit a request by emailing sales@bloomballoon.com or via our data subject request form: https://app.termly.io/notify/31a88bc2-c697-434d-a35f-fd368cd97c7b. We may need to verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf.
We will respond to verifiable consumer requests within forty-five (45) days as required by law, and we will not discriminate against you for exercising your rights.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last updated” date, and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may contact us at:
Bloom Balloon LLC 1090 South Milpitas Boulevard Milpitas, California 95035 United States Email: sales@bloomballoon.com Phone: +1 (650) 605-5186
You have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please submit a request form at https://app.termly.io/notify/31a88bc2-c697-434d-a35f-fd368cd97c7b or email us at sales@bloomballoon.com.